Power of a Name

The power of someone's name is like nothing else in the universe. It is something that we all have and identifies who we are. When you say someone's name, often, you immediately have a picture of that person in your mind. Not only is it a reference for you, but it also says to the person that the name belongs to that you care about them, you know their name, and you are interested in who they are and what they do.

In the book, How to Win Friends and Influence People, Dale Carnegie says that:

"We should be aware of the magic contained in a name and realize that this single item is wholly and completely owned by the person with whom we are dealing . . . and nobody else. The name sets the individual apart; it makes him or her unique among all others.

The information we are imparting or the quest we are making takes on a special importance when we approach the situation with the name of the individual. From the waitress to the senior executive, the name will work magic as we deal with others.” (Carnegie, 1981, p. 83)

As a Studio 6.7 Volunteer you can have a HUGE impact just by stating the name of a parent or child in your conversations with them. Northview is a huge place, but through the use of a name, you help it to seem just a little smaller and more personal to the families you work with.

Here’s a challenge: this weekend (or the next time you serve): make a point to look at the nametag of each parent you encounter and use their name when greeting them and their child.